Privacy Policy

Last updated: 30 June 2026

This Privacy Policy describes how OrangeMorange Craft GmbH ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or contact us about our products.

1. Who We Are

OrangeMorange Craft GmbH is a company registered in Austria at Getreidegasse 8, 5020 Salzburg. Our UID is ATU29175012. We are the data controller for your personal information.

2. Information We Collect

2.1 Contact Form

When you submit our contact form, we collect:

• Your name
• Your email address
• Your message content

This information is used solely to respond to your inquiry.

2.2 Cookies

We use a single localStorage item to remember your cookie consent choice. This is not shared with any third parties.

2.3 Server Logs

Our hosting provider may collect standard server logs including your IP address, browser type, and access times for security and technical purposes.

3. How We Use Your Information

We use your personal information only to:

• Respond to your inquiries
• Process and fulfill orders
• Comply with legal obligations

4. Legal Basis (GDPR)

Under the EU General Data Protection Regulation, our legal basis for processing is:

• Contract performance: When processing orders
• Legitimate interest: Responding to inquiries
• Consent: Cookie preferences
• Legal obligation: Tax and accounting records

5. Data Retention

We retain contact form submissions for 12 months unless they relate to an order, in which case we retain them for 7 years as required by Austrian tax law.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To exercise these rights, contact us at kontakt@orangemorangecraft.pro.

7. Third Parties

We do not sell your data. We only share information with:

• Our hosting provider for website operation
• Shipping carriers to deliver orders
• Austrian tax authorities as legally required

8. Security

We use appropriate technical measures to protect your data. However, no internet transmission is completely secure.

9. Contact

For privacy questions, contact our Data Protection Officer:

OrangeMorange Craft GmbH
Getreidegasse 8, 5020 Salzburg, Austria
Email: kontakt@orangemorangecraft.pro

10. Complaints

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) at dsb.gv.at.